It’s important to us that you are happy with your purchase. However, in the unlikely event that you are not completely satisfied, most of our products are eligible for a full refund providing they are in a resalable condition.
We offer a 30-day returns period from the date your order is delivered or collected.
Unfortunately, we cannot accept returns on painted radiators.
How to return
Goods can be returned in person to our parent company, Wholesale Domestic Bathrooms, located at 50 Montrose Avenue, Hillington Park, Glasgow, G52 4LA.
Alternatively, they can be returned to our location in Edinburgh:
Unit 6, Fort Kinnaird Trade Park, 74 Newcraighall Road, Edinburgh, EH15 3HS.
You can also return your items by post to 50 Montrose Avenue, Hillington Park, Glasgow, G52 4LA. Please note that returns postage is not pre-paid and will be the responsibility of the customer.
